Data We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay transactions. We also collect session data automatically: device type, browser, IP address, and the pages you visit
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inside the platform. This helps us keep your account secure and detect any unusual access from an unfamiliar device. For payment processing, your wallet reference numbers and transaction IDs are logged so we can verify deposits and withdrawals on your behalf. We do not store your
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full e-wallet PIN or password at any point. We use your data to run your account, process your transactions, respond to your support requests, and — where you have opted in — send you updates about what is running on the platform. We do not sell
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your personal data to outside parties. Where we share data with payment processors or fraud-screening services, those partners are bound by data handling agreements consistent with this policy. Retention periods depend on the nature of the data: account records are kept while your account is active
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and for a reasonable period after closure in line with applicable requirements. Players in Denpasar and across Indonesia can request a summary of the data we hold on their account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.